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Why the insurance company in Bennington wants your old MRI so damn badly

“insurance company keeps bringing up my old back MRI after a trench collapse in Bennington are they trying to deny everything”

— Marisol R., Bennington

A delivery driver buried in a trench with no shoring is getting squeezed by surveillance, recorded calls, and an old MRI the insurer wants to use against her before she knows the real damage.

The old MRI is not some side issue. It is the whole game now.

If you were delivering at a Bennington construction site, the trench caved in, and there was no shoring in place, the insurer already knows the collapse looks bad for them. A buried worker in an unprotected trench is the kind of fact pattern that makes people angry. So the defense playbook shifts fast: stop fighting over whether the collapse happened, and start fighting over whether your pain was really "already there."

That is why they keep asking about the MRI from years ago.

What they actually want from your old records

They want a clean way to say your current back, leg, or nerve problems did not come from the burial.

Maybe you had an MRI after a warehouse lifting injury five years ago. Maybe you had sciatica after a car wreck on Route 7. Maybe your chart says "degenerative disc disease," which is one of those phrases insurers love because half the working population over a certain age has some wear and tear on imaging. They will grab that old scan and act like it explains everything.

Here's what most people don't realize: an old abnormal MRI does not magically erase a new injury.

A trench collapse can turn a manageable back condition into a disaster. Being partially buried, twisted, compressed, struggling to breathe, getting yanked out by coworkers or first responders - that can aggravate, accelerate, and permanently worsen an existing problem. Vermont law does not give insurers a free pass just because your spine was not brand new before the collapse.

But they are betting you won't know that.

Why the "friendly" adjuster keeps calling

Because rent is due.

Because you missed two weeks of work.

Because the landlord is talking eviction and you need cash now, not six months from now.

That is exactly when the adjuster gets extra polite. They may say they just need "your side," or they want to "clear up the medical history," or they can "get this resolved quickly." What they are really doing is building a file full of statements they can use later.

If you say, "Yeah, my back was already kind of messed up," that line can show up everywhere.

If you say, "I'm feeling a little better today," after taking pain meds and lying still all weekend, that becomes proof you recovered.

If you say, "I just need enough to catch up on rent," they hear desperation. And desperate people are easier to push into a cheap settlement before the real diagnosis is in.

The surveillance part is real

Yes, private investigators really do this.

In Bennington, that might mean sitting near your apartment, watching the parking lot at Price Chopper, filming you carrying a laundry bag, or catching you walking into Stewart's looking more normal than you feel. It can mean screenshots from Facebook, TikTok, or a cousin tagging you at a kid's birthday party when you showed up for twenty minutes and spent the next day in bed.

None of that proves you are fine. But it gives the insurance company snippets they can wave around to say you are exaggerating.

One bad afternoon clip is all they need to start a fight.

Why the no-shoring issue matters so much

A trench without shoring is not some paperwork violation. It is the kind of corner-cutting that gets people crushed.

That matters because the other side may try to muddy the story. They might hint you stepped somewhere you should not have, or you ignored warnings, or you entered an area that was not meant for delivery access. In Vermont, modified comparative fault matters. If they can pin 51% or more of the blame on you, recovery gets blocked.

So they do two things at once: blame your old MRI for the injury and blame your own conduct for the collapse.

That is ugly, but it is predictable.

What to be careful about right now

You do not need to disappear, but you do need to stop giving them easy ammunition.

  • Do not give casual recorded statements about your "old back problems," do not post about feeling "finally back," do not sign broad medical releases without understanding they may dig through years of unrelated records, and do not rush into a settlement before you know whether the trench collapse caused disc damage, nerve injury, or a lasting aggravation of an old condition.

That early money offer is usually not generosity. It is a discount purchase of your future.

And future costs in a case like this can get ugly fast. Back injuries from trench collapses are not always obvious on day one. Swelling, nerve symptoms, weakness, and pain patterns can change over weeks. Somebody who thinks they will be back driving deliveries around Bennington, North Bennington, and Shaftsbury in a few days may find out they cannot sit, lift, brake hard, or climb in and out of a van without lighting up their spine.

The records that matter most are the ones around the collapse

The defense loves the old MRI. But the strongest evidence is usually much closer in time to the burial.

The ER note.

The urgent care exam.

The first complaint of numbness, weakness, shooting pain, or inability to bend.

The site photos showing the trench and lack of protection.

The incident report.

Coworkers saying you were buried and had to be pulled out.

If those records show a clear change after the collapse, the insurer's preexisting-condition argument gets a lot weaker. An old scan from years back does not explain a sudden crash in function after a trench cave-in.

And if they keep circling that MRI, that usually tells you something important: they know the trench itself looks terrible. So they need your medical history to do the dirty work for them.

That is why they want it so badly.

by Ibrahim Jalloh on 2026-03-23

This is general information, not legal counsel. Your situation has details that change everything. If you were injured, speaking with an attorney costs nothing and could change your outcome.

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